Terms and conditions

These Terms and Conditions regulate, together with the Privacy Policy, access and use of the Website hosted on the domain of adeslasdental.es, property of Adeslas Dental, SAU. Unipersonal Company (hereinafter Adeslas Dental) as reported in Legal Notice and the services included therein.

1. USE OF THE SERVICES

  • Users are responsible for guaranteeing that the information they provide does not violate the rights of third parties, nor is it contrary to the law, public order or good customs.
  • Users are responsible for ensuring that information is not viewed or accessible by unauthorized persons.

In particular, all Users are prohibited:

  • Communicate data that is not true, accurate, complete or up-to-date.
  • Access using the name, identification data or passwords of another User, or impersonate any person or entity.
  • Make unauthorized uses or violate confidentiality rules. Further use, for commercial purposes, of the services available on the Website is also prohibited.
  • Use the services to communicate any information or content that is contrary to the rights of other people, such as, for example, those that are defamatory, aggressive, obscene, sexually explicit, offensive, violent or inciting violence, racist or xenophobic, or in general of an illegal nature.
  • Send requested or unsolicited commercial communications, or any other type of advertising by any means (including without limitation by email, SMS or any other means of communication), to any other User of the service or to other third parties.
  • The User agrees not to use the Website illegally or in a way that could damage, deactivate, overload or affect the service or cause harm to Adeslas Dental and, in particular, not to store, transmit or disseminate through it.:
    • Any content that violates the intellectual property rights of third parties.
    • Viruses, malware, worms, Trojans or to carry out any other destructive activity including denial of service attacks.
    • Carry out activities that interrupt or interfere with the effective use of the Website or that prevent other Users from using it.
    • Activities that involve a breach of personal data protection obligations relating to other interested parties, such as the appropriation, communication, alteration or destruction of third-party data.

In the event of non-compliance with these obligations, Adeslas Dental reserves the right to adopt all appropriate measures in order to stop these actions, and may, among others, delete or eliminate any content or information that it considers appropriate or suspend, limit or cancel access to temporarily or permanently.
Without prejudice to possible procedures initiated by third parties, Adeslas Dental has the right to take legal action on its own behalf, in order to repair the damage suffered due to infractions that may have been attributed to it by virtue of the eventual use of the Website. made by a User.
In turn, any User who observes a violation of the aforementioned obligations may report them by contacting Adeslas Dental by email, through Adeslas Dental customer service or through the channels indicated in section “Contact” published in https://www.adeslasdental.es/aviso-legal/

2. FUNCTIONS/SERVICES

The Website allows access to general information about our company, and our products available to any User, among which are:

  • Information about odontostomatology medical services, such as general dentistry, orthodontics, pediatric dentistry, endodontics and oral surgery.
  • Search engine for dental clinics owned by Adeslas Dental, and you can request an appointment at any of them.
  • Market oral health insurance through Adeslas Dental, SAU. Sociedad Unipersonal, exclusive PJ agent of SegurCaixa Adeslas, SA de Seguros y Reaseguros, registered in the Registry of Mediators of the DGSFP with the code C0124A79347266.

Furthermore, Adeslas Dental intends to make the contents of its website accessible to all people. To achieve this objective, the following services to improve the accessibility of the website are made available to users:

2.1 INTERPRETATION SERVICE THROUGH SIGN LANGUAGE.

Definition of the service

In order to contribute to the elimination of barriers and accessibility for users with some type of hearing disability, a Video Interpretation Service in Spanish Sign Language is made available to them to carry out their consultations and procedures in relation to the odontostomatology medical services provided by Adeslas Dental (hereinafter the “Servicio”).
The user must pay special attention to these terms of use, which contain IMPORTANT INFORMATION about the development of the service and which must be complied with during its use, so please carefully read them.

How does this service work?

This service is provided through SVIsual, a video call service, developed by the CNSE FOUNDATION FOR THE SUPPRESSION OF COMMUNICATION BARRIERS that enables communication between people with a hearing disability and the Adeslas Dental customer service (hereinafter “SAC”) through making available, through a video call platform, from a sign language interpreter.
Users will be able to access the service through the Adeslas Dental website.
When a user accesses the platform, they will communicate with a person who will perform the function of sign language interpreter and who, on behalf of the user, will contact the SAC acting as the user's translator. The interpreter will transmit the user's instructions and information to the SAC agent.
Once the service is accessed, the user will be assisted by a qualified sign language interpreter, who will introduce himself and explain the interpretation process.
The interpreter will be in charge of connecting simultaneously with the SAC by telephone, maintaining the connection with the user through the platform. During communication with the SAC, you will be given information about the use of your data and the interpreter will faithfully translate the user's words from sign language to spoken language and vice versa, allowing fluid and understandable communication between both parties.
The interpretation in Spanish sign language carried out by the interpreter between the user and the SAC will enjoy full legal validity and presumption of authenticity and veracity, unless proven otherwise by the user.

What are the requirements to access the service?

  • Users must be of legal age.
  • The Service is free of charge.
  • The user can access the Video Interpretation Service from a video calling compatible device, such as a computer, tablet or mobile phone, with an Internet connection.

How should the service be used? (Permitted Use)

  • The Service must be used only for the intended purposes: to facilitate communication between users and the SAC.
  • Use of the Service for any other purpose not authorized by Adeslas Dental is not permitted.
  • The user will be responsible for the veracity and reliability of the information and personal data provided through the Service, which will be considered accurate as long as they do not state otherwise.

Limitation of liability of the Service 

  • Adeslas Dental will not be responsible for any direct or indirect damage resulting from the use or inability to use the Service.
  • Adeslas Dental assumes no responsibility for errors, service interruptions, and incorrect sign language translations or interpretations that may arise during interpretation. Nor in relation to partial, inaccurate or erroneous data communication.

Privacy 

Adeslas Dental is responsible for the processing of users' personal data, and will process them in order to respond to their requests.  The user can consult more information about our data protection policy, and especially, about how to exercise their privacy rights at https://www.adeslasdental.es/politica-de-privacidad/

2.2. ACCESSIBILITY SERVICE WITH EQUALWEB FUNCTION.

Definition of the service

The user must pay special attention to these terms of use, which contain IMPORTANT INFORMATION about the development of the service and which must be complied with during its use, so please carefully read them.

How does this service work?

To access this service, the user must click on the accessibility icon located in the footer of the website, both in its desktop version and in the mobile version.
Once the Equalweb function is activated by clicking the icon, the user will be able to reach a menu with different options to customize navigation and make it more accessible. The function allows you to activate several accessibility profiles, including options for blindness, motor skills disorders, color blindness, visual impairment, epilepsy, learning and even an option for older people that displays content in a more readable way. and allows you to zoom in on the screen.
These profiles direct the user to a series of settings to adapt navigation through the www.adeslasdental.es website.

Accessibility features
The following is a detailed list of web accessibility features that are enabled with the use of this service.

  • Enable – keyboard navigation a full accessibility component.
  • Site tuning for assistive technologies (e.g. NVDA) – a complete accessibility component.
  • Stop moving items and block flickering – a complete accessibility component.
  • Ability to increase site font to 4 different sizes.
  • Change color contrast based on a dark background.
  • Change color contrast based on a light background.
  • Matching and monochrome option for people with color blindness.
  • Change the font to improve readability.
  • Increase the cursor and change its color to black or white.
  • Increase viewing to 200%.
  • Highlight links on the site.
  • Highlight headers on the site.
  • Show an alternative description of the images.

How should the service be used? (Permitted Use)

  • The Service must be used only for the intended purposes: to improve the accessibility of the web content of the site www.adeslasdental.es
  • Use of the Service for any other purpose not authorized by Adeslas Dental is not permitted.

Limitation of Service Liability

Adeslas Dental will not be responsible for any direct or indirect damage resulting from the use or inability to use the Service.

3. PROCESSING OF PERSONAL DATA

At Adeslas Dental, as data controllers, we will process your personal data to verify your identity and manage access for the use of Adeslas Dental Digital Services offered through its digital platforms based on the execution of the contract.
Your data will not be transferred to third parties, except under legal obligation or in those cases where it is necessary for the correct provision of the service. Likewise, they may be communicated to third parties if you give us your express consent to do so.
You can consult more information about our data protection policy and how to exercise your rights of access, rectification, opposition and deletion, as well as other rights established by the applicable regulations at any time, including how to withdraw consent, at the following link:  https://www.adeslasdental.es/politica-de-privacidad/.

4. RESPONSIBILITY FOR THE OPERATION OF THE WEBSITE

Adeslas Dental will not be responsible for any damages that may arise from (i) interferences, omissions, interruptions, computer viruses, breakdowns, malfunctions of the electrical system or computer devices or equipment of the Users caused by causes beyond the control of Adeslas Dental that prevent or delay the provision of services or browsing the Web; nor of (ii) delays and blockages caused by deficiencies or overloads of the Internet or other electronic systems; nor of (iii) the impossibility of providing the service or allowing access for reasons not attributable to Adeslas Dental.
Adeslas Dental does not supervise the use that Users make of the Website, nor the data that they transmit or store. Nor does it carry out active searches for facts or circumstances that indicate illegal activities. Therefore, you will not be responsible for such use.
Adeslas Dental is not responsible for damages of any nature that may arise from the availability and technical continuity of the operation of the Website. Adeslas Dental will make its best efforts to reestablish services as soon as possible in the event of a technical failure.
Adeslas Dental reserves the right to temporarily suspend access to its Website for technical or maintenance reasons, without any type of compensation, although it undertakes to limit this type of interruption to the shortest possible time.

5. INTELLECTUAL PROPERTY

Adeslas Dental declares and guarantees to be the exclusive owner or, where applicable, to hold sufficient title for the exploitation of all intellectual, industrial or similar property rights on the Website and its contents, regardless of its form of expression (graphic design and codes, written information, drawings, image and sound files, distinctive signs, domain name/s, etc.).
At no time, except with the prior written consent of its owner(s), does access or use of the Website or its contents confer on the User any right over the aforementioned rights. Any improper use of such elements by a person other than its legitimate owner may be prosecuted in accordance with current legislation. In any case, the User will refrain from deleting, altering, evading or manipulating any security measure or symbols or indications of reservation of rights on the Website or its content.
The User may only make private and personal use of the contents of the Website and may not, in any case, establish links between any space accessible from the Internet and said elements.

6. LINKS

In the event that links are included to other external applications or websites not related to the Services, Adeslas Dental is not responsible for the contents of said applications or websites. Access to third-party services will be the responsibility of the User, who must be governed by the terms and conditions of use of the pages consulted.
Furthermore, Adeslas Dental warns that the presence of links not related to the Services is for informational purposes only and in no case does it imply a suggestion, invitation, sponsorship, support or recommendation of them by Adeslas Dental.
Adeslas Dental warns that the use that the User makes of the Website and the information it contains are their own responsibility. And it does not guarantee that when accessing other applications or websites through links you can avoid information that hurts your sensitivity or causes damage.
Remember that in the event that access to third-party services is provided from the Website, these will be provided by companies other than Adeslas Dental and that said third parties must provide you with information about the services that have been made available to you and the processing of personal data that they entail.

7. UPDATE, AND MODIFICATION

Adeslas Dental reserves the right to update, modify, expand or delete the information, content, Services offered through the Website at any time, including access to the services provided by third parties.
Likewise, it reserves the right to modify these Terms and Conditions at any time, so the User is recommended to review them with reasonable frequency.

8. SECURITY

Communications made through the use of the Website are carried out using means that guarantee its confidentiality and security.
Adeslas Dental strives to adopt all necessary measures to guarantee the protection of its Users' data and undertakes to review and update them in accordance with current laws and technological advances.

9. CLAIMS

For any claim related to the use of the Website, you can contact Adeslas Dental customer service through the channels indicated in section “Contact” published in https://www.adeslasdental.es/aviso-legal/

10. APPLICABLE LEGISLATION AND JURISDICTION

These Terms and Conditions are written in the Spanish language and will be governed by Spanish legislation. Unless otherwise provided by law, the Courts of Madrid capital (Spain) will be competent to resolve any controversy regarding the interpretation or execution of these Terms and Conditions.