Frequently asked questions about Financing

CaixaBank Payments & Consumer, the subsidiary of the CaixaBank Group specialised in providing consumer financing and payment solutions.
Its mission is to offer the best payment experience and make it easier for customers to finance their projects, wherever and whenever they want, in a simple, agile and responsible way.

For more information, please visit our Tailored financing page.

If you are already a CaixaBank customer, you will only need to provide your ID and proof of your CaixaBank account or card.

If you are a new customer from another financial institution, the required documents are your ID, proof of income and the first page of your bank passbook.

For more information, please visit our Tailored financing page.

The maximum amount that can be financed is €30,000. We are also committed to granting responsible credit tailored to each customer’s needs.

For more information, please visit our Tailored financing page.

• If you complete your financing before the 21st of the month, the first payment will be charged to your bank account on the 30th of that month.

• If you complete the financing after the 21st of the current month, the first payment will be charged on the 30th of the following month.

For more information, please visit our Tailored financing page.

You can contact customer service at 900 101 601.

For more information, please visit our Tailored financing page.

At our clinics, our advisors will answer all your questions and manage your financing directly at the clinic, with no need to leave it.

For more information, please visit our Tailored financing page.