Frequently asked questions
CaixaBank Payments and Consumers is a subsidiary of the CaixaBank Group, leader in consumer lending and payment methods.
Its mission is to offer the best payment experience and to facilitate customer financing where and when required in an easy, agile and responsible manner.
For further information, consult our tailored loans web page.
- If you are already a CaixaBank customer, you will only need to provide us with your National ID Card and a CaixaBank card or account receipt.
- If you are a new customer of any other entity, you must provide your National ID card, an earnings slip and the first page of your bank book.
For further information, consult our tailored loans web page.
Maximum amount of financing: €30,000. Furthermore, we undertake to grant a responsible loan adapted to the needs of each customer.
For further information, consult our tailored loans web page.
- If you take out your loan before the 21st of each month, we will process the first receipt in your bank account on the 30th of each month.
- If you take out the loan after the 21st of the current month, we will process the first receipt in your bank account on the 30th of the following month.
For further information, consult our tailored loans web page.
You can make all enquiries by calling Customer Services on 900 101 601.
For further information, consult our tailored loans web page.
At our clinics, our advisers will resolve all your doubts and process your financing without leaving the clinic.
For further information, consult our tailored loans web page.
Should you require further information on our products, you can consult them at
https://www.caixabankpc.com/